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ChatGPT-5, SXO, and E-Commerce Updates: Marketing News You Need to Know

OpenAI officially launched ChatGPT-5 on August 7, 2025, marking a decisive milestone in the evolution of AI. Google rolled out AI Mode, Amazon made waves in Google Shopping, and SXO is redefining how brands approach search.

September 8, 2025 Read 4 min
ChatGPT-5, SXO, and E-Commerce Updates: Marketing News You Need to Know

The Revolutionary Launch of ChatGPT-5

OpenAI officially launched ChatGPT-5 on August 7, 2025, marking a decisive milestone in the evolution of artificial intelligence (AI). This significantly more capable version brings AI closer to autonomously executing complex tasks.

What changes for marketers:

  • Drastically fewer hallucinations: fewer factual errors than its predecessors, making the tool even more reliable for critical tasks.
  • Native multimodality: deep, simultaneous processing of text, images, audio, and video.
  • Autonomous web creation: the ability to design complete websites, apps, and games from a single prompt. See an example here.
Chat GPT-5

Source: OpenAI

ChatGPT-5 is now available to all users, both free and paid. However, some features remain exclusive to Plus and Pro subscribers, such as coding with CODEX CLI.

Google Introduces AI Mode: A New Way to Search

Google recently rolled out AI Mode, described as its most powerful search tool to date. Available on desktop, mobile, and through the Google app, AI Mode lets you ask any question and receive an AI-generated answer enriched with links to reliable sources. The AI automatically breaks down a query into sub-topics and explores them in parallel, delivering more comprehensive results than a traditional search.

Google AI Mode

Source: Google

Note that some features, like image-based search (Google Lens), remain exclusive to the mobile app for now. Try it now.

Amazon Pauses Then Restarts Google Shopping Campaigns: A Test or a Real Strategy?

In late July 2025, Amazon stunned the industry by pulling out of Google Shopping auctions entirely in more than 20 countries. Zero products, zero ads: a massive gap in the advertising ecosystem.

A month later, the situation reversed: Amazon resumed its Shopping campaigns internationally, while leaving the US market on the sidelines.

What this reveals:

  • This flash withdrawal looks more and more like a stress test: measuring how far Amazon can reduce its dependence on Google traffic.
  • Amazon's absence let other e-commerce players capture more clicks. But ROAS dropped. In other words, Amazon's competition actually helps maintain higher-quality traffic.

Why this matters for e-commerce businesses:

  • Short term: Amazon's absence in the US opens up a rare window for advertisers looking to gain more visibility and test new approaches.
  • Long term: this move shows Amazon's ability to set the pace of auctions and experiment without fear of losing ground.

SXO: 7 Strategies to Optimize Your Search Experience

SXO (Search Experience Optimization) is emerging as the natural evolution of SEO. This approach blends traditional search engine optimization with user experience to create a seamless journey from search to conversion.

Here are the 7 essential pillars for optimizing your SXO, according to Nelly Kempf:

  • Content: beyond optimization, your content must actually answer the questions that brought users to the page.
  • Responsive display: buttons, forms, and text must be usable and readable on both mobile and desktop.
  • Structured and scannable content: use subheadings, lists, and visuals for fast, efficient reading.
  • Optimized technical performance: a load time under 2 seconds is ideal. Start by compressing your images.
  • Stronger credibility: add client testimonials, partner logos, and reviews to build trust.
  • Intuitive navigation: a clear architecture with a simple menu and logical page hierarchy is essential.
  • Post-click consistency: your content must deliver on what your titles and meta descriptions promised.
SXO Nelly Kempf

Source: Nelly Kempf

Websites implementing a full SXO strategy see a 40% increase in mobile conversions and a 25% drop in bounce rate. Start optimizing yours today.

ChatGPT, Perplexity, AI Overviews: Which Sources Do LLMs Prefer to Cite?

A recent study by Neil Patel reveals the main citation sources used by LLMs: ChatGPT tends to favor Wikipedia content, while Perplexity leans more on Reddit, and AI Overviews draws heavily from YouTube. That said, Reddit is a major citation source across all models.

LLM citation sources

Source: Neil Patel

Adapting quickly to these trends will determine your marketing success. At Ursa, we guide our clients through this digital transformation. Contact us to find out how these innovations can supercharge your growth.

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