{"id":1847,"date":"2024-01-04T11:08:00","date_gmt":"2024-01-04T11:08:00","guid":{"rendered":"https:\/\/ursa.marketing\/?p=1847"},"modified":"2024-01-05T09:21:12","modified_gmt":"2024-01-05T09:21:12","slug":"bill-25-demystified-a-practical-guide-for-quebec-companies","status":"publish","type":"post","link":"https:\/\/ursa.marketing\/en\/bill-25-demystified-a-practical-guide-for-quebec-companies\/","title":{"rendered":"BILL 25 DEMYSTIFIED: A PRACTICAL GUIDE FOR QUEBEC COMPANIES."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Whether you&#8217;re a private company, an agency or a public organization in Quebec, you&#8217;ve probably heard of Law 25. However, for many, understanding this law remains very unclear, as does its application.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we approach September 22, 2023, which marks the next important threshold in the personal data protection process, it&#8217;s vital to take a closer look at the subject and to be properly prepared.<\/span><\/p>\n<h2><\/h2>\n<h2><b>What is Law 25?<\/b><\/h2>\n<h3><strong><span style=\"font-weight: 400;\">Summary of Law 25<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Law 25 is a major update to existing legislation. It aims at strengthening the protection of Quebecers&#8217; digital personal data. The <\/span><i><span style=\"font-weight: 400;\">Commission d&#8217;Acc\u00e8s \u00e0 l&#8217;Information<\/span><\/i><span style=\"font-weight: 400;\"> (CAI) defines personal data as information about an individual that identify them. This information is confidential and, barring exceptions, cannot be collected or shared without the consent of the person concerned. In other words, it is a piece of information that uniquely identifies a person, and must therefore be treated with care and respect for privacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This strengthening of legislation will take the form of a strict framework for the gathering and use of personal data collected by companies from their websites. This is the first time in 28 years that the Quebec government has updated its legislation in this way. The law applies not only to Quebec companies but also to any organization based outside the province that does business with Quebec.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Law 25 will come into force over 3 years, from September 2022 to September 2024. Companies will have to comply gradually. The next important date to remember is September 22, 2023. From this date, companies that fail to provide clear consent for each piece of data collected could be subject to penalties. Fines can be very steep, up to 4% of the organization&#8217;s global sales, and up to $25 million!<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1679 \" src=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO.png\" alt=\"Ursa Marketing - loi 25 quebec\" width=\"293\" height=\"293\" srcset=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO.png 1080w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO-300x300.png 300w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO-1024x1024.png 1024w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO-150x150.png 150w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO-768x768.png 768w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/SEO-800x800.png 800w\" sizes=\"auto, (max-width: 293px) 100vw, 293px\" \/><\/p>\n<h2><\/h2>\n<h2><b>Law 25 requirements<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Any company doing business in Quebec and collecting digital data in any way will have to meet very specific requirements.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A privacy policy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A page dedicated to privacy policy must be integrated to the website. It has to be accessible in French and translated according to the languages available on the website. Each company is free to create its policy, as long as it complies with Law 25 and is easily understood by the user.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The consent banner<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To comply with Law 25, a consent banner must be displayed on the website. Recollection of personal data depends entirely on the user&#8217;s acceptance. Failure to provide a choice would be automatically interpreted as a refusal and the user&#8217;s data would not be collected. This is why the consent banner deserves to be visible. Various online consent platforms are available to incorporate a banner into your website.<\/span><\/p>\n<h3>Cookie Management<\/h3>\n<p><span style=\"font-weight: 400;\">Law 25 stipulates that companies must list all cookies used on their website. It is required to explain their purpose and provide users with the ability to delete any cookies of their choosing. A URL link must be included at the bottom of each website page so that users can change their cookie authorization at any time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While Law 25 will not impact cookies that are essential for the website&#8217;s functioning, companies must still elucidate their purpose.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1680\" src=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Visuel-loi-25.png\" alt=\"Ursa Marketing - loi 25\" width=\"1200\" height=\"900\" srcset=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Visuel-loi-25.png 1200w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Visuel-loi-25-300x225.png 300w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Visuel-loi-25-1024x768.png 1024w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Visuel-loi-25-768x576.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>How do I set up consent management?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As mentioned above, it&#8217;s essential to install a consent banner on your website. To do this, you first need to choose the consent platform you want to work with. There are many platforms on the market with different features and prices. One of the key factors to consider is its ability to customize the banner. The degree of banner personalization is very important since it will greatly influence the acceptance rate of users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the main elements to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Banner position on the website (top, middle or bottom of the page)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The colour and location of the &#8220;Accept&#8221; and &#8220;Decline&#8221; buttons<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The frequency of the banner pop-up after the user has given his initial response.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In short, the banner can be optimized in several ways to encourage consent.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We suggest opting for a consent platform that enables daily analysis of acceptance rates, allowing you to respond promptly if a version of your consent banner falls short of expectations.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1687\" src=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21.png\" alt=\"\" width=\"806\" height=\"505\" srcset=\"https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21.png 2486w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21-300x188.png 300w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21-1024x642.png 1024w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21-768x481.png 768w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21-1536x963.png 1536w, https:\/\/ursa.marketing\/app\/uploads\/2023\/07\/Capture-de\u0301cran-le-2023-07-26-a\u0300-16.24.21-2048x1284.png 2048w\" sizes=\"auto, (max-width: 806px) 100vw, 806px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that the effectiveness of the consent process significantly impacts the number of users willing to provide it. Finally, make sure you include the link that permits users to change their minds at any moment. While it&#8217;s preconfigured and accessible in the consent platform, it is crucial to add it to the website footer.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>The next step<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The upcoming significant date is September 2024, introducing a new obligation under Law 25. According to this legislation, it will be mandatory, upon the request of the concerned individual, to disclose the personal information they have supplied to a company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus, if a person wishes to know what personal data he or she has communicated to a specific company, they can submit a request for this purpose. Subsequently, the company is obligated to furnish the requested information within the specified legal timeframes.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Are you ready to comply with Law 25?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Is your company ready for the new Law 25? If the answer is no, we advise you to act quickly, as September is just around the corner!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In summary, the implementation of Law 25 represents a significant shift in the online landscape in Quebec, and executing it is quite technical. Numerous factors must be thoughtfully considered to guaranteeing adherence:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A privacy policy must be added to the website; personalized or generated by a consent platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A consent banner must be displayed; also generated by the consent platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Configuration within Google Tag Manager is necessary for cookie personalization. At Ursa, we favor consent platforms that enable cookie management through Google Tag Manager, ensuring a dependable approach to accepting or refusing cookies and managing data collection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Do you have any questions? Feel free to reach out to us!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whether you&#8217;re a private company, an agency or a public organization in Quebec, you&#8217;ve probably heard of Law 25. However, &hellip;<\/p>\n","protected":false},"author":12,"featured_media":1678,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-1847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bill 25 Demystified: A Practical Guide for Quebec Companies<\/title>\n<meta name=\"description\" content=\"In September 2023, Law 25 will impose new rules on personal data protection. 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